January Webinar

Access learning and ideas without leaving your desk, with our free 60-minute webinars. These webinars will give you an insight into how your business could grow by developing your people or your culture. You’ll need a computer or device with a webcam and microphone to participate in our Zoom webinars.

Expect interactive and practical webinars, grounded in theory, but steeped in pragmatic experience.

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Thursday 16 January 2010 – 10am

Employee Experience – it’s not all about table football and beers on Friday

We probably know, there is no one sure way of increasing employee engagement. A recent report by Oxford University’s Saïd Business School, found that call centre employees were proven to make more calls – and improve their selling rates – when their mood was happier. Has this report really moved on our understanding of employee engagement?

So does this provide us with the proof we need to stop talking about the link between engagement and business performance, and just start to take action to manage our employee experience? It’s the employee experience that drives engagement levels after all.

In this webinar I’ll explain why I think the employee experience should be a dialog between employee and manager, to foster a shared responsibility for engagement – and the practical steps you can take to make that move.

PS – I’m not saying that Friday beers should be stopped!…

We'd love to hear from you!

We can chat over the phone on + 44 (0)7545 326 410

Or do it the old fashioned way and meet face to face!

30 Main Street
Great Oxendon
LE16 8NE

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