Access learning and ideas without leaving your desk, with our free 60-minute webinars. These webinars will give you an insight into how your business could grow by developing your people or your culture. You’ll need a computer or device with a webcam and microphone to participate in our Zoom webinars.
Expect interactive and practical webinars, grounded in theory, but steeped in pragmatic experience.
To view our webinar Terms and Conditions please click here.
Wednesday 20th November 2019 – 2pm
Managers as coaches – how does this work?
Traditionally coaching was seen as something that Executives had to improve their personal and professional skills. The coaching was usually supplied by consultants who came in, and then left, taking their coaching skills with them.
These days businesses are recognising the value of coaching at all levels in their organisations. And a critical point – is the Line Manager. The person who has the most interactions with staff on a daily basis. The person who has a great influence on the employee experience, and in turn the customer experience.
This webinar will take you through the concept of the Line Manager as a coach – not just a boss. How developing your managers to coach, as well as guide and direct, can have a positive influence on your organisation’s performance and customer experience.
We'd love to hear from you!
We can chat over the phone on + 44 (0)7545 326 410
Or do it the old fashioned way and meet face to face!
30 Main Street