Privacy Policy

Last update: May 2018

We respect privacy and your rights to control your personal data. Our principle guidelines are simple. We will be clear about the data we collect and why. Your data is sacredly protected by us. We do not and will not sell your data to third parties.

The prime purpose of collecting your data is to provide you with agreed services and a positive customer experience. Our aim is to help you grow your business by developing your people and your culture.  Whether this is through developing and delivering bespoke development programmes, telling you about new and innovative services we have developed or keeping you up to date with market thinking and changes.

This Privacy Statement (the ‘Statement’) explains the personal information we collect from you, either directly or indirectly, and how we will use it. Personal information is any information that can be used to identify you or that we can link to you. The Statement also elaborates on the choices you can make about the data we collect, and how you can control these decisions. It applies to all products and services offered by Blue Grape Talent Ltd Please read this Statement carefully to understand how Blue Grape Talent Ltd may collect, use and share your personal information. The terms ‘we’, ‘us’, or Blue Grape Talent Ltd are each intended as reference to Blue Grape Talent Ltd.

This Statement describes:

  • The Types of Personal Information We Collect
  • Customer Interactions with Blue Grape Talent Ltd
  • How We Use Personal Information
  • How We May Share Personal Information
  • The Legal Bases for Using Personal Information
  • Security, Storage and Retention of Personal Information
  • Your Rights and Choices
  • Our Use of Cookies and Other Similar Technologies
  • How to Contact us
  • Changes to Our Privacy Statement

 

The Types of Personal Information We Collect

Information you provide to us

We collect information you voluntarily provide to us, such as your name, phone number and email address; for instance, when you want to learn more about Blue Grape Talent Ltd Products and Services or when you contact us.

Information we collect automatically

We automatically collect information about you, with regards your use of Blue Grape Talent Ltd services or information collected by cookies and similar technologies when you use, access or interact with us via our website. We may, for example, collect information about the type of device you use to access our website, the operating system and version, your general geographic location, your browser type, the webpages you view on our website, whether you interact with content available on our website and how.

Information obtained from other sources

We may receive information about you from other sources, including third parties, such as partners with whom we offer co-branded services or engage in joint-marketing activities. We may also receive information about you from social media platforms, for instance, when you interact with us on those platforms. We protect data obtained from third parties according to the practices described in this Statement and we also apply any additional restrictions imposed by the source of data.

Information of children

Blue Grape Talent Ltd does not target and is not intended to attract children under the age of sixteen. Although visitors of all ages may navigate through our website, we do not knowingly collect or request personal information from those under the age of sixteen without parental consent. If, following a notification from a parent, guardian or discovery by other means, a child under sixteen has been improperly registered on our site by using false information, we will delete the child’s personal information from our records.

Customer Interactions with Blue Grape Talent Ltd

To make the information in this Statement easy to understand, we have highlighted different occasions when Blue Grape Talent Ltd could potentially collect personal information from customers. The customer interactions with Blue Grape Talent Ltd are broken down into the following segments:

Learning about Blue Grape Talent Ltd

As you gather more information about Blue Grape Talent Ltd, you may virtually or physically visit a site that we own. Examples include browsing our website, calling us, or attending Blue Grape Talent Ltd sponsored events. To learn more about Blue Grape Talent Ltd services, you may voluntarily provide personal information, such as your name and email address during these interactions. We may also collect information about you online via cookies or similar technologies when you visit our website.

Why: We use this information to share news about events and products offered by Blue Grape Talent Ltd. Google Analytics helps us to understand geographic information about our website visitors better, so that we can improve our website for everyone. It is our legitimate interest to process your personal data for these purposes.

Buying Blue Grape Talent Ltd services

Once you have decided to buy a Blue Grape Talent Ltd service, you may be asked to provide information so that we can complete your purchase.

We collect: your name, phone number, email address, and postal address.

Why: We use this information to complete your transaction, carry out any follow up with you about your purchase, help with any other issues related to the purchase of Blue Grape Talent Ltd services. Processing your personal data for this purpose is necessary for the performance of the agreement we have with you.

Communication, Marketing and Advertising

We use the data we collect to deliver and personalise our communications with you. For example, we may contact you by email or other means of electronic communication to inform you about new Blue Grape Talent Ltd Services, or to invite you to take part in a survey. This processing is necessary to serve our legitimate interest. We also use cookies and similar technologies to provide the most relevant advertising Blue Grape Talent Ltd advertising to you. For information about managing email subscriptions and promotional communications, please visit Your Rights and Choices.

To give you a better understanding of the personal information we collect and use in different occasions you may interact with Blue Grape Talent Ltd, please see the sections below.

How We May Share Personal Information

Blue Grape Talent Ltd does not and will not sell personal information about our customers. We only disclose your data as authorised in this Statement. We may share information with the following types of third parties.

Third Party Vendors

Blue Grape Talent Ltd uses a variety of third-party vendors to carry out services like website management and hosting and email communications. We only share your personal data as necessary. To complete a transaction, provide a Product or Service you have requested or authorised and only with vendors or agents working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf of Blue Grape Talent Ltd and in accordance with this Statement. It is our legitimate interest to process your personal data for these purposes. For questions about third- party vendors, please send an email to rhiannon@bluegrapetalent.co.uk.

Compelled Disclosure

When legally required, strictly necessary for the performance of the services or to protect our rights, or the rights of our affiliates or users, we disclose your personal information to law enforcement authorities, investigative organisations, our affiliates or in legal proceedings.

The Legal Bases for Using Personal Information

There are different legal bases that we rely on to use your personal information, namely:

Legitimate interests

We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyse and improve our Services and the content on our website, to send you information about Blue Grape Talent Ltd Products and Services or to use your personal information for administrative, fraud detection or legal purposes.

Security, Storage and Retention of Personal Information We Collect Securely

Blue Grape Talent Ltd is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable.

While no Service is completely secure, Blue Grape Talent Ltd takes precautionary measures to help prevent information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. For example, we store the personal data you provide on computer systems that have limited access and that are in controlled facilities. We also ensure that our third-party data centre vendors provide adequate security measures.

Storage

Personal data collected by Blue Grape Talent Ltd may be stored and processed in your region or in any other country where Blue Grape Talent Ltd service providers are located or maintain facilities. Blue Grape Talent Ltd has put in place adequate mechanisms to protect personal information when it is transferred internationally.

Retention

Blue Grape Talent Ltd will retain your personal information for as long as we deem it necessary to enable us to provide services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to rhiannon@bluegrapetalent.co.uk

Your Rights and Choices

Your Rights

We want you to be in control of how your personal information is used by us. Subject to local law, you can do this in the following ways:

  • you can ask us for a copy of the personal information we hold about you;
  • you can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you;
  • in certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information; and
  • in certain situations, you can also ask us to send the personal information you have given us to a third party.

 

Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information.

We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us promptly of any changes to or inaccuracies in your personal information by contacting rhiannon@bluegrapetalent.co.uk

We will respond to your request as soon as possible but certainly within 30 days. We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the data protection authority in your country.

Your Communication, Marketing and Advertising Preferences

You can opt out of receiving direct marketing communications from Blue Grape Talent Ltd by following the instructions included in every email sent to you via the “Unsubscribe” tab. We respect your choice, and we will no longer send you promotional emails once you unsubscribe.

Our Use of Cookies and Other Similar Technologies

We use cookies and similar technologies like pixels, tags, web beacons, and other identifiers to help us personalise our website for you, remember your preferences, understand how users are using our website or app, and help customise our marketing offerings.

Cookies

A cookie is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Sonos uses both types of cookies. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. We use the following types of cookies on our website.

  • Strictly necessary cookies. These cookies are essential for you to browse our website and use its features. Without these cookies, services like shopping baskets cannot be provided.
  • Performance cookies. These cookies collect information about how you use our website. This data may be used to help optimise our website and make it easier for you to navigate.
  • Functional cookies. These cookies allow our website to remember choices you make while browsing and personalise your experience. We may store your geographic location in a cookie for instance, to ensure that we show you the website relevant to your area.
  • Third Party cookies. Third party cookies are those placed by website and/or parties other than Sonos. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, the Facebook Data Use Policy.
  • Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived at sonos.com. To learn more about Google Analytics and your data, visit this Google webpage.

 

How to control Cookie Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of website to set cookies, you may impair your overall user experience, as it will no longer be personalised to you. Some browsers offer a “Do Not Track” (“DNT”) signal where you can indicate your preference regarding tracking and cross-site tracking. Although we do not currently employ technology that recognises DNT signals, we will only process your personal data in accordance with this Statement.

How to Contact us

If you have any questions about the use of your personal information, please email rhiannon@bluegrapetalent.co.uk

Unless otherwise stated, Blue Grape Talent Ltd, is a data controller for personal data we collect through the Blue Grape Talent Ltd Services subject to this Privacy Statement.

Changes to Our Privacy Statement

Blue Grape Talent Ltd may modify or update this Statement when necessary, to reflect customer feedback and changes in our Blue Grape Talent Ltd Service. Please review it regularly. When we update this Statement, we will revise the ‘Last Update’ date at the top of the Statement. If there are material changes to the Statement or in how Blue Grape Talent Ltd uses your personal data, we will inform you either by posting a notice of such changes, prior to them taking place, or by directly sending you a notification. We encourage you to regularly review this Statement to learn more how Blue Grape Talent Ltd is using and protecting your information.

We'd love to hear from you!

We can chat over the phone on + 44 (0)7545 326 410

Or do it the old fashioned way and meet face to face!

30 Main Street
Great Oxendon
Leicestershire
LE16 8NE

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